Store Question

noelf · Forum Newbie Joined: Apr 23, 2004 Posts: 4

I uploaded a product for the two stores almost 20 days ago and I haven't heard a thing.

Is there a good person to contact to find out the status of that product?

Thanks!

- Noel

DTHUREGRIF · Site Admin Joined: Jun 05, 2001 Posts: 471

Noel,

We just found your files. In the future, please name them as outlined in our merchant guidelines. (We're going to be automatically failing improperly named files)

It's hard for us to know who a file named Jessi_eyes.zip belongs to among all the other files.

noelf · Forum Newbie Joined: Apr 23, 2004 Posts: 4

That is unfortunate.

I was contacted about that very issue a few days after I uploaded the files, and was told that I didn't need to reupload the files just to make sure in the future they were named right.

I'm not too concerned about it, but I will send you a copy of the e-mail to make sure there isn't any further confusion on it all

- Noel

Ironbear · Forum Member Joined: Nov 06, 2001 Posts: 1054

Got it. Sorry about that. They're passed and up now.

Don't know what happened on that for certain, but I'm going to eat the blame and say it was my fault - because it is my responsibility. ;]

Fixed now though. Good luck with your sales.
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noelf · Forum Newbie Joined: Apr 23, 2004 Posts: 4

Thanks for all the help!

- Noel